PAYMENT OPTIONS
How to Place your Order:
Orders can be made online through the website via PayPal or Sage Pay, or over the phone by either Sage Pay or by cheque order, or you can make your order by post or over email. You can also order from our Amazon Shop (please search for Undercover Glamour) if this is easier for you.
How to Place your Order through the Website:
Once you go through to the checkout you can select either Paypal or Sage Pay to complete your payment.
Online Payment Option with Paypal:
PayPal allows you to purchase products online securely, conveniently and cost-effectively. You can make payments for free using this service. Please note that you do not need to have an account with Paypal to use Paypal as you can also pay as a guest. PayPal accepts the following credit and debit cards: MasterCard, Visa, Visa Delta, Visa Electron, Switch/Maestro, Solo, and American Express. Once a payment is made for your purchase it will show on your statement as Undercover Glamour and you will receive an email from Undercover Glamour informing you of your order.
The PayPal Order Process:
1. If you have a PayPal account, simply enter your email address and password to make a payment.
2. If you do not have a PayPal account you will need to complete the PayPal form with email address, address for delivery and credit card number.
3. Click 'Continue', and you are shown the final price of the item, including the shipping cost.
4. Then click 'Send Money' and the money is sent to Undercover Glamour’s PayPal account.
5. PayPal will then send an email receipt to you notifying you of your purchase and also to Undercover Glamour informing us to dispatch your order. Your Paypal receipt will be your payment confirmation and Undercover Glamour will send you an order confirmation email.
Online Payment Option with Sage Pay:
Sage Pay allows you to purchase products online securely, conveniently and cost-effectively. You can make payments for free using this service. Sage Pay accepts the following credit and debit cards: MasterCard, Visa, Visa Delta, Visa Electron, Switch/Maestro, and American Express. Once you make payment you will receive an order confirmation from Undercover Glamour.
Credit Card Transactions on the Website:
All credit card transactions on www.undercover-glamour.com, the website are done through a secure PCI DSS Compliant third party (Sage Pay or Paypal). Undercover Glamour is PCI DSS Compliant, registered with Trustwave. If you have any questions/comments about privacy, please do not hesitate to email us at info@undercover-glamour.com.
Pay by Phone:
Please call Beth on 01284 723 246 if you wish to make an order over the phone (office hours Monday to Friday 10am to 4pm), please leave a voice mail or email her on info@undercover-glamour.com if you an unable to reach her and she will get back to you as soon as possible. Or, try Catherine on 07725 126392 for out of office hours. Payment can be taken over the phone by Sage Pay or you can organise to send a cheque for the item you would like.
Pay by Cheque:
If you wish to pay by cheque please make the cheque payable to Undercover Glamour Ltd and state what you wish to order. Please remember to add 70p to the price for the cost for us to pay the cheque in and remember the post cost, and send to:
Customer Services
Undercover Glamour Ltd
Menta Business Centre
5 Eastern Way
Bury St Edmunds
Suffok
IP32 7AB
Any questions please email Beth at info@undercover-glamour.com or call her on 01284 723 246, or Catherine on 07725 126392 and we will look forward to hearing from you.
